FAQs

Vitrum recommends using clean water, a non-abrasive applicator and a non-abrasive commercial window washing solution to clean concrete, mortar slurry or other potentially damaging material from glass. Use a squeegee with a rubber edge to remove all cleaning solution from the window.  NEVER  use a blade or sharp object to scrape the glass.

Avoid paying template charges by using our shape catalogue and providing the appropriate dimensions electronically or handwritten.

Yes. Contact us   to learn more about the engineering testing our products have undergone.

Over 500 glass types and combinations are available from us. View our  glass products   to begin the selection process.

Vitrum has an Osprey online distortion system (with a 3D map called OptiView) that enables us to measure the quality of heat-treated glass and make corrections. We use it to produce Vitrum’s Premium TrueForm™ tempered glass with a variation of only 33 millidiopters, compared to the industry standard of 298 millidiopters ensuring our customers receive a virtually distortion free reflection.

Vitrum Industries is a wholesale glass fabricator and does not sell windows. We sell the glass component of your window system to glaziers who than produce the vinyl, aluminum or wood windows you find in your home. Please speak with your window supplier or home builder for more service information.

Vitrum™ Glass Group is a wholesale glass fabricator. Our glass is glazed by our customers to create the windows in your home. We are unable to provide bug screens for your windows as we did not make the window.